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Shifting an organic social media strategy toward community, video, and social listening
Published · Updated 5 min readBy Maxime Brunet · Founder, Xamtac Consulting
Table of contents

4 Ways You Need to Shift Your Organic Social Strategy

Most modern firms cannot afford to ignore organic social media as part of their digital marketing plans. However, businesses must regularly reevaluate and change their strategies to keep up with the ever-changing environment of social media platforms and user habits. In this blog, we will discuss four ways businesses need to shift their organic social strategy today to ensure they are optimizing their online presence and staying ahead of the competition.

Key takeaways

  • Move from promotion to engagement: reply to comments, messages, and user-generated content.
  • Short-form video on TikTok and Instagram Reels widens reach and sets your brand apart.
  • Optimize video for mobile with subtitles, clear visuals, and concise messaging.
  • Social listening surfaces audience pain points, reputation issues, and emerging industry trends.
  • Adopt new platforms deliberately, based on target audience and long-term potential.

1. Prioritize community building

Prioritizing community building in your organic social strategy is critical for businesses to succeed today. Some essential factors to think about are as follows.

Emphasize engagement: If you want to develop a strong community, you need to stop thinking about promotion and start thinking about what would actually interest your audience. This means actively engaging with your followers through comments, messages, and user-generated content.

Foster authenticity: Creating a relatable and authentic experience for your audience is essential to building a loyal following. This means showcasing your brand personality and values and highlighting your unique qualities to differentiate yourself from competitors.

Take advantage of user-generated content to showcase the creativity of your community and forge a deeper connection with your audience. By encouraging user-generated content, you can create a more inclusive and collaborative experience for your followers.

Measure success: Measuring engagement rates and tracking key metrics can help you understand what content resonates best with your audience and adjust your strategy accordingly.

2. Embrace video content

Embracing video content is another crucial shift that businesses need to make in their organic social strategy today. Some essential considerations are as follows:

Videos increase engagement: Videos can capture and hold your audience's attention. Incorporating videos into your social media marketing strategy can increase your reach, views, and overall engagement rates.

Diversify content: With the rise of short-form video platforms like TikTok and Instagram Reels, businesses need to diversify their content and incorporate videos into their organic social strategy. It is a great way to set yourself apart from the competition by showcasing your brand's unique personality and beliefs.

Leverage live video: Live video is an excellent way to create a more authentic and interactive experience for your audience. It lets you interact with your audience in real time and build deeper connections with them.

Optimize for mobile: As mobile usage continues to dominate social media, businesses need to optimize their video content for mobile devices. This means using subtitles, clear visuals, and concise messaging to ensure your videos are easily accessible and engaging on mobile devices.

3. Invest in social listening

Investing in social listening is a critical shift that businesses need to make in their organic social strategy today. Here are some key points to consider:

Understand your audience: Social listening allows businesses to gain valuable insights into their audience's preferences, needs, and behaviors. You can learn more about your audience's pain points and how to improve your content by monitoring conversations about your brand, industry, and competitors.

Monitor brand reputation: Social listening allows businesses to monitor and respond to customer feedback and complaints in real time. This helps you address any issues quickly and maintain a positive brand reputation.

Identify industry trends: Social listening allows businesses to stay up-to-date on industry trends and changes. By monitoring conversations about your industry, you can identify emerging trends, adjust your strategy accordingly, and stay ahead of the competition.

Improve customer service: Social listening allows businesses to identify and respond to customer service inquiries in real time. This helps you provide a better customer experience and build stronger relationships with your followers.

4. Leverage emerging platforms

Leveraging emerging platforms is another essential shift that businesses need to make in their organic social strategy today. Some essential considerations are as follows:

Keep up with the times: Businesses today must keep up with the newest social media platforms and trends or risk being left behind. Businesses can gain an edge over the competition and expand their customer base by being among the first to adopt new platforms.

Experiment with new formats: Emerging platforms often offer new and innovative formats that can help businesses stand out and create engaging content. By experimenting with new formats, businesses can showcase their creativity and personality and differentiate themselves from competitors.

Connect with new audiences: Emerging platforms often attract niche communities and audiences. By leveraging these platforms, businesses can connect with new audiences, build brand awareness, and drive engagement.

Think ahead: While it is important for businesses to keep up with the latest innovations in the tech world, they need to be deliberate about which new platforms to put their resources into. You must think about who you want to reach and how successful the platform could be in the long run.

Conclusion

In conclusion, it's clear that businesses need to make significant shifts in their organic social strategy to succeed on social media today. Prioritizing community building, embracing video content, investing in social listening, and leveraging emerging platforms are four key ways that businesses can stay ahead of the competition and drive long-term success.

By prioritizing community building, businesses can build stronger relationships with their followers and foster a sense of loyalty and advocacy. Embracing video content can help businesses stand out and create engaging content, while investing in social listening can provide valuable insights and help maintain a positive brand reputation. Last but not least, using new platforms can help businesses keep up with the times and reach previously untapped audiences.

Overall, by making these four key shifts, businesses can create a more effective and engaging organic social strategy that drives long-term success in social media marketing now and in the years ahead.

Frequently asked questions

What does community building look like on social media?

It means shifting from promotion toward genuine interaction: replying to comments and messages, showing your brand personality and values, and resharing user-generated content. Tracking engagement rates then tells you which content resonates most so you can adjust your strategy accordingly.

Why should video be part of an organic social strategy?

Video captures and holds attention, which increases reach, views, and overall engagement rates. Short-form platforms such as TikTok and Instagram Reels reward it, and live video adds real-time interaction. Optimize for mobile using subtitles, clear visuals, and concise messaging.

What is social listening and what does it deliver?

Social listening means monitoring conversations about your brand, industry, and competitors. It reveals audience pain points, lets you answer complaints and service questions in real time, protects your reputation, and highlights emerging trends before your competitors act on them.

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